{"id":487962,"date":"2026-10-06T13:12:01","date_gmt":"2026-10-06T10:12:01","guid":{"rendered":"https:\/\/mediatrade.fi\/palvelumme\/repair-service\/"},"modified":"2026-10-27T19:24:01","modified_gmt":"2026-10-27T17:24:01","slug":"repair-service","status":"publish","type":"mt_service","link":"https:\/\/mediatrade.fi\/en\/services\/repair-service\/","title":{"rendered":"Repair service"},"content":{"rendered":"<!--blockstudio\/mediatrade\/hero--><header class=\"mt-hero mt-on-navy mt-hero--split wp-block-mediatrade-hero\">\n\t\t<div class=\"mt-hero__copy\">\n\t\t\t\t<p class=\"mt-eyebrow\">Repair service<\/p>\t\t<h1 class=\"mt-hero__title\">Equipment repair and service requests<\/h1>\n\t\t<p class=\"mt-hero__lead\">We repair equipment purchased from Mediatrade. We service most Litepanels lights and TVLogic monitors in-house, and other products we represent in cooperation with the manufacturers. Start by submitting a service request.<\/p>\t\t\t\t\t<p class=\"mt-hero__actions\">\n\t\t\t\t\t\t\t\t\t<a class=\"mt-btn mt-btn--primary\" href=\"#huoltopyynto\">Submit a service request<svg class=\"mt-icon\" width=\"14\" height=\"14\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 5v14\"><\/path><path d=\"m19 12-7 7-7-7\"><\/path><\/svg><\/a>\n\t\t\t\t\t\t\t\t\t<a class=\"mt-btn mt-btn--outline\" href=\"#eteneminen\">How the repair process works<svg class=\"mt-icon\" width=\"14\" height=\"14\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 5v14\"><\/path><path d=\"m19 12-7 7-7-7\"><\/path><\/svg><\/a>\n\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\t<div class=\"mt-hero__media\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/mediatrade.fi\/wp-content\/uploads\/huolto-hero-1024x576.webp\" class=\"attachment-large size-large\" alt=\"\" loading=\"eager\"><\/div>\t<\/header>\n<!--blockstudio\/mediatrade\/feature-cards--><section class=\"mt-section mt-cards mt-cards--cards wp-block-mediatrade-feature-cards\" aria-label=\"Key facts\">\n\t<div class=\"mt-wrap\">\n\t\t\t\t\t\t\t\t<ul class=\"mt-cards__list\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mt-cards__item\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"mt-cards__body\">\n\t\t\t\t\t\t<svg class=\"mt-icon\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M3 14h3a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-7a9 9 0 0 1 18 0v7a2 2 0 0 1-2 2h-1a2 2 0 0 1-2-2v-3a2 2 0 0 1 2-2h3\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"mt-cards__title\">Product support<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"mt-cards__text\">Our staff help you resolve problems through product support as well as training and consulting services.<\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mt-cards__item\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"mt-cards__body\">\n\t\t\t\t\t\t<svg class=\"mt-icon\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"mt-cards__title\">Equipment repair<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"mt-cards__text\">We repair most Litepanels lights and TVLogic monitors in-house. Other products we represent are serviced in cooperation with the manufacturers.<\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"mt-cards__item\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"mt-cards__body\">\n\t\t\t\t\t\t<svg class=\"mt-icon\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M20 13c0 5-3.5 7.5-7.66 8.95a1 1 0 0 1-.67-.01C7.5 20.5 4 18 4 13V6a1 1 0 0 1 1-1c2 0 4.5-1.2 6.24-2.72a1.17 1.17 0 0 1 1.52 0C14.51 3.81 17 5 19 5a1 1 0 0 1 1 1z\"><\/path><path d=\"m9 12 2 2 4-4\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"mt-cards__title\">Warranty<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"mt-cards__text\">All new equipment supplied by Mediatrade comes with a warranty of at least 12 months.<\/p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n<\/section>\n<!--blockstudio\/mediatrade\/process-steps--><section class=\"mt-section mt-steps wp-block-mediatrade-process-steps\" id=\"eteneminen\">\n\t<div class=\"mt-wrap\"><div class=\"mt-steps__layout\">\n\t\t\t\t\t<div class=\"mt-steps__media\">\n\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/mediatrade.fi\/wp-content\/uploads\/yllapito-hero-1024x682.webp\" class=\"attachment-large size-large\" alt=\"Operators in a production control room\" loading=\"lazy\">\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"mt-steps__body\">\n\t\t\t<p class=\"mt-eyebrow\">How the repair process works<\/p>\t\t\t<h2 class=\"mt-h2\">How the repair process works: ship the device only once approved<\/h2>\t\t\t\t\t\t\t<ol class=\"mt-steps__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"mt-steps__item\">\n\t\t\t\t\t\t\t<h3 class=\"mt-steps__title\">Submit a service request<\/h3>\n\t\t\t\t\t\t\t<p class=\"mt-steps__text\">Use the form to tell us the device, the fault and your billing details.<\/p>\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"mt-steps__item\">\n\t\t\t\t\t\t\t<h3 class=\"mt-steps__title\">Receive approval and instructions<\/h3>\n\t\t\t\t\t\t\t<p class=\"mt-steps__text\">We confirm how and when the device should be delivered.<\/p>\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"mt-steps__item\">\n\t\t\t\t\t\t\t<h3 class=\"mt-steps__title\">Deliver the device to us<\/h3>\n\t\t\t\t\t\t\t<p class=\"mt-steps__text\">The customer is responsible for delivering the device to Mediatrade. We do not collect devices from Posti or Matkahuolto pick-up points.<\/p>\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"mt-steps__item\">\n\t\t\t\t\t\t\t<h3 class=\"mt-steps__title\">Repair and return<\/h3>\n\t\t\t\t\t\t\t<p class=\"mt-steps__text\">For warranty repairs, Mediatrade covers the return shipment.<\/p>\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ol>\n\t\t\t\t\t<\/div>\n\t<\/div><\/div>\n<\/section>\n<!--blockstudio\/mediatrade\/form-section--><section class=\"mt-section mt-form wp-block-mediatrade-form-section\" id=\"huoltopyynto\">\n\t\t<div class=\"mt-wrap\">\n\t\t\t\t<div class=\"mt-form__layout\">\n\t\t<div class=\"mt-form__card mt-gf\">\n\t\t\t<h2 class=\"mt-h2\">Service request<\/h2>\t\t\t<p class=\"mt-form__intro\">Fields marked with an asterisk are required.<\/p>\t\t\t<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class=\"gf_browser_gecko gform_wrapper gform-theme gform-theme--foundation gform-theme--framework gform-theme--orbital\" data-form-theme=\"orbital\" data-form-index=\"0\" id=\"gform_wrapper_3\"><form method=\"post\" enctype=\"multipart\/form-data\" id=\"gform_3\" action=\"\/en\/wp-json\/wp\/v2\/mt_service\/487962\" data-formid=\"3\" novalidate>\n                        <div class=\"gform-body gform_body\"><div id=\"gform_fields_3\" class=\"gform_fields top_label form_sublabel_above description_below validation_above\"><div id=\"field_3_91\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_above gfield--has-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_91\"><span class=\"gform-field-label__text\">Instagram<\/span><\/label><div class=\"ginput_container\"><input name=\"input_91\" id=\"input_3_91\" type=\"text\" value=\"\" autocomplete=\"new-password\"><\/div><div class=\"gfield_description\" id=\"gfield_description_3_91\">This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_3_20\" class=\"gfield gfield--type-section gsection field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><h3 class=\"gsection_title\">Contact details<\/h3><\/div><div id=\"field_3_1\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_1\"><span class=\"gform-field-label__text\">First name<\/span><span class=\"gfield_required\" aria-hidden=\"true\">*<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_1\" id=\"input_3_1\" type=\"text\" value=\"\" class=\"\" aria-required=\"true\" aria-invalid=\"false\" autocomplete=\"given-name\"><\/div><\/div><div id=\"field_3_2\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_2\"><span class=\"gform-field-label__text\">Last name<\/span><span class=\"gfield_required\" aria-hidden=\"true\">*<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_2\" id=\"input_3_2\" type=\"text\" value=\"\" class=\"\" aria-required=\"true\" aria-invalid=\"false\" autocomplete=\"family-name\"><\/div><\/div><div id=\"field_3_3\" class=\"gfield gfield--type-text gfield--width-half field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_3\"><span class=\"gform-field-label__text\">Company<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_3\" id=\"input_3_3\" type=\"text\" value=\"\" class=\"\" aria-invalid=\"false\" autocomplete=\"organization\"><\/div><\/div><div id=\"field_3_4\" class=\"gfield gfield--type-text gfield--width-half field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_4\"><span class=\"gform-field-label__text\">Business ID<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_4\" id=\"input_3_4\" type=\"text\" value=\"\" class=\"\" aria-invalid=\"false\"><\/div><\/div><div id=\"field_3_5\" class=\"gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_5\"><span class=\"gform-field-label__text\">Email<\/span><span class=\"gfield_required\" aria-hidden=\"true\">*<\/span><\/label><div class=\"ginput_container ginput_container_email\">\n                            <input name=\"input_5\" id=\"input_3_5\" type=\"email\" value=\"\" class=\"\" aria-required=\"true\" aria-invalid=\"false\" autocomplete=\"email\">\n                        <\/div><\/div><div id=\"field_3_6\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_6\"><span class=\"gform-field-label__text\">Phone<\/span><span class=\"gfield_required\" aria-hidden=\"true\">*<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_6\" id=\"input_3_6\" type=\"text\" value=\"\" class=\"\" aria-required=\"true\" aria-invalid=\"false\" autocomplete=\"tel\"><\/div><\/div><div id=\"field_3_7\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_7\"><span class=\"gform-field-label__text\">Address<\/span><span class=\"gfield_required\" aria-hidden=\"true\">*<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_7\" id=\"input_3_7\" type=\"text\" value=\"\" class=\"\" aria-required=\"true\" aria-invalid=\"false\" autocomplete=\"street-address\"><\/div><\/div><div id=\"field_3_8\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_8\"><span class=\"gform-field-label__text\">Postal code and city<\/span><span class=\"gfield_required\" aria-hidden=\"true\">*<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_8\" id=\"input_3_8\" type=\"text\" value=\"\" class=\"\" aria-required=\"true\" aria-invalid=\"false\"><\/div><\/div><div id=\"field_3_21\" class=\"gfield gfield--type-section gsection field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><h3 class=\"gsection_title\">Device and fault<\/h3><\/div><div id=\"field_3_9\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_9\"><span class=\"gform-field-label__text\">Device and model<\/span><span class=\"gfield_required\" aria-hidden=\"true\">*<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_9\" id=\"input_3_9\" type=\"text\" value=\"\" class=\"\" aria-required=\"true\" aria-invalid=\"false\"><\/div><\/div><div id=\"field_3_10\" class=\"gfield gfield--type-text gfield--width-half field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_10\"><span class=\"gform-field-label__text\">Serial number<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_10\" id=\"input_3_10\" type=\"text\" value=\"\" class=\"\" aria-invalid=\"false\"><\/div><\/div><div id=\"field_3_11\" class=\"gfield gfield--type-text gfield--width-half field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_11\"><span class=\"gform-field-label__text\">Date of purchase<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_11\" id=\"input_3_11\" type=\"text\" value=\"\" class=\"\" placeholder=\"dd.mm.yyyy\" aria-invalid=\"false\"><\/div><\/div><div id=\"field_3_12\" class=\"gfield gfield--type-text gfield--width-half field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_12\"><span class=\"gform-field-label__text\">Reference or order number<\/span><\/label><div class=\"ginput_container ginput_container_text\"><input name=\"input_12\" id=\"input_3_12\" type=\"text\" value=\"\" class=\"\" aria-invalid=\"false\"><\/div><\/div><div id=\"field_3_13\" class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><label class=\"gfield_label gform-field-label\" for=\"input_3_13\"><span class=\"gform-field-label__text\">Fault description<\/span><span class=\"gfield_required\" aria-hidden=\"true\">*<\/span><\/label><div class=\"ginput_container ginput_container_textarea\"><textarea name=\"input_13\" id=\"input_3_13\" class=\"textarea small\" placeholder=\"What does the device do or fail to do?\" aria-required=\"true\" aria-invalid=\"false\" rows=\"10\" cols=\"50\"><\/textarea><\/div><\/div><fieldset id=\"field_3_14\" class=\"gfield gfield--type-checkbox gfield--type-choice field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible gfield--choice-align-vertical\"><legend class=\"gfield_label gform-field-label gfield_label_before_complex\"><span class=\"gform-field-label__text\">Additional information<\/span><\/legend><div class=\"ginput_container ginput_container_checkbox\"><div class=\"gfield_checkbox \" id=\"input_3_14\"><div class=\"gchoice gchoice_3_14_1\">\n\t\t\t\t\t\t\t\t<input class=\"gfield-choice-input\" name=\"input_14.1\" type=\"checkbox\" value=\"Laite on ostettu Mediatradesta\" id=\"choice_3_14_1\">\n\t\t\t\t\t\t\t\t<label for=\"choice_3_14_1\" id=\"label_3_14_1\" class=\"gform-field-label gform-field-label--type-inline\">The device was purchased from Mediatrade<\/label>\n\t\t\t\t\t\t\t<\/div><div class=\"gchoice gchoice_3_14_2\">\n\t\t\t\t\t\t\t\t<input class=\"gfield-choice-input\" name=\"input_14.2\" type=\"checkbox\" value=\"Haluan kustannusarvion ennen korjausta\" id=\"choice_3_14_2\">\n\t\t\t\t\t\t\t\t<label for=\"choice_3_14_2\" id=\"label_3_14_2\" class=\"gform-field-label gform-field-label--type-inline\">I want a cost estimate before the repair<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><div id=\"field_3_15\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><div class=\"ginput_container ginput_container_text\"><input name=\"input_15\" id=\"input_3_15\" type=\"hidden\" class=\"gform_hidden\" aria-invalid=\"false\" value=\"https:\/\/mediatrade.fi\/en\/wp-json\/wp\/v2\/mt_service\/487962\"><\/div><\/div><div id=\"field_3_90\" class=\"gfield gfield--type-turnstile field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"><\/div><\/div><\/div>\n        <div class=\"gform-footer gform_footer top_label\"> <button type=\"submit\" id=\"gform_submit_button_3\" class=\"gform_button mt-button mt-button--coral\">Send service request <span aria-hidden=\"true\">&rarr;<\/span><\/button> \n            <input type=\"hidden\" class=\"gform_hidden\" name=\"gform_submission_method\" data-js=\"gform_submission_method_3\" value=\"postback\">\n            <input type=\"hidden\" class=\"gform_hidden\" name=\"gform_theme\" data-js=\"gform_theme_3\" id=\"gform_theme_3\" value=\"orbital\">\n            <input type=\"hidden\" class=\"gform_hidden\" name=\"gform_style_settings\" data-js=\"gform_style_settings_3\" id=\"gform_style_settings_3\" value=\"\">\n            <input type=\"hidden\" class=\"gform_hidden\" name=\"is_submit_3\" value=\"1\">\n            <input type=\"hidden\" class=\"gform_hidden\" name=\"gform_submit\" value=\"3\">\n            \n            <input type=\"hidden\" class=\"gform_hidden\" name=\"gform_currency\" data-currency=\"USD\" value=\"MfiVASLqTdMSQurJUOMr4UcQJXxNFdoGzvE07S6wW8Yn4aNy4A\/3bVQagBONvgwz5Zs8zNs2VWVw\/JtPRITkGdipXnB6a3F1HRahMVZ6dmugnWk=\">\n            <input type=\"hidden\" class=\"gform_hidden\" name=\"gform_unique_id\" value=\"\">\n            <input type=\"hidden\" class=\"gform_hidden\" name=\"state_3\" value=\"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\">\n            <input type=\"hidden\" autocomplete=\"off\" class=\"gform_hidden\" name=\"gform_target_page_number_3\" id=\"gform_target_page_number_3\" value=\"0\">\n            <input type=\"hidden\" autocomplete=\"off\" class=\"gform_hidden\" name=\"gform_source_page_number_3\" id=\"gform_source_page_number_3\" value=\"1\">\n            <input type=\"hidden\" name=\"gform_field_values\" value=\"\">\n            \n        <\/div>\n                        <\/form>\n                        <\/div>\t\t\t<p class=\"mt-form__footnote\">We reply on weekdays and let you know how to deliver the device.<\/p>\t\t<\/div>\n\t\t\t\t\t<aside class=\"mt-form__aside\" aria-label=\"Service request: more information\">\n\t\t\t\t\t\t\t\t\t<div class=\"mt-form__box\">\n\t\t\t\t\t\t<svg class=\"mt-icon\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"10\"><\/circle><path d=\"M12 16v-4\"><\/path><path d=\"M12 8h.01\"><\/path><\/svg>\t\t\t\t\t\t<h3 class=\"mt-form__box-title\">Equipment purchased elsewhere<\/h3>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>As a rule, we only repair equipment purchased from Mediatrade. Repairing equipment purchased elsewhere incurs shipping and handling costs in addition to the repair work.<\/p>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"mt-person\">\n\t<img decoding=\"async\" width=\"261\" height=\"300\" src=\"https:\/\/mediatrade.fi\/wp-content\/uploads\/ilari-lehtonen-261x300.webp\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" loading=\"lazy\">\t<div class=\"mt-person__body\">\n\t\t<h3 class=\"mt-person__name\">Ilari Lehtonen<\/h3>\n\t\t<p class=\"mt-person__role\">Product Sales and Logistics<\/p>\t\t\t\t\t\t<p><a href=\"tel:+358201557733\">+358 20 155 7733<\/a><\/p>\t\t<p><a href=\"mailto:ilari.lehtonen@mediatrade.fi\">ilari.lehtonen@mediatrade.fi<\/a><\/p>\t<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"mt-form__box mt-form__box--navy mt-on-navy\">\n\t\t\t\t\t\t<p class=\"mt-eyebrow\">Repair service<\/p>\t\t\t\t\t\t<p class=\"mt-form__phone\"><a href=\"tel:+358201557714\">+358 20 155 7714<\/a><\/p>\t\t\t\t\t\t<p>Contact our repair service before sending equipment. System maintenance and support agreements are on the Maintenance page.<\/p>\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/aside>\n\t\t\t\t<\/div>\n\t<\/div>\n\t<\/section>\n<!--blockstudio\/mediatrade\/faq-list--><section class=\"mt-section mt-faq wp-block-mediatrade-faq-list\">\n\t<div class=\"mt-wrap\"><div class=\"mt-faq__layout\">\n\t\t<div class=\"mt-faq__main\">\n\t\t<h2 class=\"mt-h2 mt-h2--lg\">Frequently asked questions about equipment repair<\/h2>\t\t<div class=\"mt-faq__list\">\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"mt-faq__item\" open>\n\t\t\t\t\t<summary><h3>Can I send my device directly for repair?<\/h3><svg class=\"mt-icon\" width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"><\/path><path d=\"M12 5v14\"><\/path><\/svg><svg class=\"mt-icon\" width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"><\/path><\/svg><\/summary>\n\t\t\t\t\t<p>Please deliver the device to us only after we have approved it. This keeps the repair process running smoothly and helps you avoid unnecessary costs.<\/p>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"mt-faq__item\" open>\n\t\t\t\t\t<summary><h3>Who is responsible for shipping the device?<\/h3><svg class=\"mt-icon\" width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"><\/path><path d=\"M12 5v14\"><\/path><\/svg><svg class=\"mt-icon\" width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"><\/path><\/svg><\/summary>\n\t\t\t\t\t<p>The customer ordering the repair is responsible for delivering the device to Mediatrade. We do not collect devices for repair from Posti or Matkahuolto pick-up points. For warranty repairs, Mediatrade covers the return shipment after the repair.<\/p>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"mt-faq__item\" open>\n\t\t\t\t\t<summary><h3>Do you repair equipment purchased elsewhere?<\/h3><svg class=\"mt-icon\" width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"><\/path><path d=\"M12 5v14\"><\/path><\/svg><svg class=\"mt-icon\" width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"><\/path><\/svg><\/summary>\n\t\t\t\t\t<p>As a rule, we only repair equipment purchased from Mediatrade. Repairing equipment purchased elsewhere incurs shipping and handling costs in addition to the repair work.<\/p>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"mt-faq__item\" open>\n\t\t\t\t\t<summary><h3>How long is the warranty on equipment?<\/h3><svg class=\"mt-icon\" width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"><\/path><path d=\"M12 5v14\"><\/path><\/svg><svg class=\"mt-icon\" width=\"18\" height=\"18\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"><\/path><\/svg><\/summary>\n\t\t\t\t\t<p>All new equipment supplied by Mediatrade comes with a warranty of at least 12 months.<\/p>\n\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div><\/div>\n\t<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I send my device directly for repair?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please deliver the device to us only after we have approved it. This keeps the repair process running smoothly and helps you avoid unnecessary costs.\"}},{\"@type\":\"Question\",\"name\":\"Who is responsible for shipping the device?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The customer ordering the repair is responsible for delivering the device to Mediatrade. We do not collect devices for repair from Posti or Matkahuolto pick-up points. For warranty repairs, Mediatrade covers the return shipment after the repair.\"}},{\"@type\":\"Question\",\"name\":\"Do you repair equipment purchased elsewhere?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"As a rule, we only repair equipment purchased from Mediatrade. Repairing equipment purchased elsewhere incurs shipping and handling costs in addition to the repair work.\"}},{\"@type\":\"Question\",\"name\":\"How long is the warranty on equipment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All new equipment supplied by Mediatrade comes with a warranty of at least 12 months.\"}}]}<\/script><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":486815,"menu_order":7,"template":"","class_list":["post-487962","mt_service","type-mt_service","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mediatrade.fi\/en\/wp-json\/wp\/v2\/mt_service\/487962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mediatrade.fi\/en\/wp-json\/wp\/v2\/mt_service"}],"about":[{"href":"https:\/\/mediatrade.fi\/en\/wp-json\/wp\/v2\/types\/mt_service"}],"version-history":[{"count":1,"href":"https:\/\/mediatrade.fi\/en\/wp-json\/wp\/v2\/mt_service\/487962\/revisions"}],"predecessor-version":[{"id":488051,"href":"https:\/\/mediatrade.fi\/en\/wp-json\/wp\/v2\/mt_service\/487962\/revisions\/488051"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mediatrade.fi\/en\/wp-json\/wp\/v2\/media\/486815"}],"wp:attachment":[{"href":"https:\/\/mediatrade.fi\/en\/wp-json\/wp\/v2\/media?parent=487962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}